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Our phone system has been upgraded.

When contacting us, please listen carefully as menu options have changed.

Contact Us


Communication Center

8:00 am - 5:00 pm ET, Mon, Tue, Wed and Fri
9:30 am - 5:00 pm ET, Thurs.
9:00 am - 1:00 pm ET, Sat.

703-218-9900 Option 3, then option 1.

Online Bill Pay Support


VISA Department


Member Solutions Department

703-218-9900 Option 3, then option 2.

VISA Credit and Debit Card Lost/Stolen

For credit cards: 1-866-820-6068
For debit cards: 1-888-918-7748

Communication Center Fax Number


24/7 Phone Access: Audio Teller

703-218-9900 Option 2

First Mortgage Hotline

703-218-9900 Option 5, then option 1.

Email Us *

*Information sent by email is at risk of loss of confidentiality if the information is transmitted over the internet. Please do not include personal account information.

Mailing Address

Fairfax County Federal Credit Union
PO Box 1300
Fairfax, VA 22038